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Full Description
USE THE ABOVE PLAYER BUTTONS TO LISTEN TO THIS INTERVIEW, or: Play in new window You Can Also Download This Interview Here. (The Duration/Length Of This Interview Is: 49:54 — 68.9MB)
FULL TRANSCRIPT OF INTERVIEW WITH STEVE LOWY
ADDITIONAL DETAILS ABOUT STEVE LOWY
Steve Lowy is from the U.K. (London area)
I established my service-led hotel brand (the umi London hotel to begin with) aged 26. I then opened umi Brighton, then partnered with investors to bring the Petrovka Loft Hotel in Moscow into the umi Hotels group. In 2010 I set up umi Marketing, a hospitality industry design and marketing agency and this is now part of umi Digital which also includes a booking software brand Book it With.
I have had over 150 students working at umi on work experience or internship placements, from many different countries and host a minimum of two students at any one time. I also speak regularly at academic institutions and I am a Board Director for BETA (British Educational Travel Association) and STAYWYSE which I earned because of my work supporting young people. In 2010 I was proudly awarded the Hotel & Caterer Magazine Acorn Award which is given to the most promising 30 under 30 within the hospitality industry.
Tips and Suggestions:
- Be passionate about good customer service.
- Listen to all the advice you are given and listen to your employees/colleagues.
- Innovate – share great ideas to move your business forward.
- Keep learning.
You can also find additional information about Steve Lowy at his website.
Including approximate earning potential, and more.